Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain fields are updated, the Case Owner is notified by email.
What should the administrator use to email the Case Owner?

• A.After Save Flow
• B.Before Save Flow
• C.Email-to-Case
• D.Outbound Message

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.
What should the administrator do to help service reps quickly narrow down the number of articles?

• A.Update Knowledge to auto-search the case's subject.
• B.Activate and configure Einstein Search.
• C.Implement and configure Data Categories.
• D.Delete and remove old Knowledge articles.

Comment: *

Name: *

Email: *

Verification: *

Which permission do you need to manage entitlements? Choose two answers. * (1 Point)

• A."Manage Entitlements"
• B."Manage Application"
• C."Customize Entitlement"
• D."Customize Application"

Comment: *

Name: *

Email: *

Verification: *

How can the Social Accounts and Contacts feature be used to enrich Salesforce data?

• A.The administrator can use the company's Facebook login to allow all users to see all public information on contacts.
• B.Users can use their Facebook logins to import education information for all of their Facebook friends.
• C.Users can use their Twitter logins to display a contact's tweets when they are viewing contact records.
• D.The administrator can log into LinkedIn to Import publicly displayed education information for contacts.

Comment: *

Name: *

Email: *

Verification: *

How can you as a System Administrator enforce standardization of tags in libraries to prevent duplicate tags? Choose 2

• A.Customize tags with contibutor upon library creation
• B.Change Tagging Field to multiselect picklist
• C.Enable restrictive tagging
• D.Enable workflow to send email alert for unnamed tags

Comment: *

Name: *

Email: *

Verification: *