In a private sharing model, what is a possible reason a user can view an account record without being the record owner or system administrator?

• A.The user is a member of a queue that owns the account.
• B.The user is a member of the account team.
• C.The user is in a public group at the top of the group hierarchy.
• D.The user's direct report in the role hierarchy owns the account.

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What can a Sales Representative see on ceheclicks on the Forecast (Collaborative) tab? Select all that apply * (1 Point)

• A.Opportunity list column
• B.Forecast Range
• C.Data Source
• D.Forecast Categories
• E.Quotas

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An administrator wants to allow users who are creating leads to have access to the Find Duplicates button. What lead object - level permission will the administrator need to provide to these users?

• A.View all
• B.Merge
• C.Delete
• D.Read and Edit

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If Status field on Opportunity changes , other field should be updated. What would be Workflow Formula

• A.ISCHANGED( ISPICKVAL(StageName , 'Changed' ))
• B.ISPICKVAL( ISCHANGED(StageName ))
• C.ISCHANGED( ISPICKVAL(StageName ))
• D.ISPICKVAL( StageName )
• E.ISCHANGED( StageName )

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How can an administrator improve the relevance of search results for support agents searching for knowledge articles to solve articles?
Choose 3 answers

• A.Create data categories and assign articles to each category.
• B.Pre-populate article search filters based on the values of case fields.
• C.Create a record type for each data category.
• D.Define synonyms for common search terms.
• E.Enable feed tracking on all relevant article types.

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