System admin wants to give "view all data" to users who have different profiles and differents roles ? how can he do this?

• A.Give view all data on that object
• B.Set owd to read/write
• C.Delegate admin to the users
• D.Permission set to those users

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What can a system administrator do to simplify searching in Knowledge for users? Choose 3

• A.Create synonyms
• B.Create Filters
• C.Create Data Categories
• D.Prepopulate to Search tab of common fields from Case like Subject

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Which two should an administrator consider when setting up Salesforce CRM Content ?Choose
2 answers.

• A.The content type determines which fields appear on the Content Detail page layout.
• B.The library type determines the size of files that can be contributed to content.
• C.A validation rule can ensure a description is required for all contributed content.
• D.An approval process can ensure that all product-related content is reviewed.

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A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy. What is the reason the sales manager is not able to view the contact?

• A.The account sharing settings are controlled by the parent, and the account owner is not under the sales manger's role.
• B.The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator.
• C.The contact owner has not selected the option to share contacts with others in the role hierarchy.
• D.The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role.

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Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.
What should the administrator do to help service reps quickly narrow down the number of articles?

• A.Implement and configure Data Categories.
• B.Delete and remove old Knowledge articles.
• C.Update Knowledge to auto-search the case's subject.
• D.Activate and configure Einstein Search.

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