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  1. Home
  2. Salesforce Certification
  3. CRT-211 Exam
  4. Salesforce.CRT-211.v2025-06-02.q162 Dumps
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Question 56

An administrator would Like to know If any other administrators or delegated administrators are using the Log In As a User feature.
Where the administrators should are using the Log in As a User feature.

Correct Answer: B
The Setup Audit Trail is a tool that allows you to view and download a log of changes made in your org's Setup area. The log shows up to 20 fields of information for each change, such as who made it, when it was made, what type of change it was, and what values were changed. You can use the Setup Audit Trail to track configuration changes directly in production and identify any unauthorized or problematic changes. One of the changes that the Setup Audit Trail tracks is when a user grants login access to another user. This means that you can use the Setup Audit Trail to see if any other administrators or delegated administrators are using the Log In As a User feature. Reference: https://help.salesforce.com/s/articleView?id=sf.monitorsetup.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.remoteaccess_granting_login_access.htm&type=5
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Question 57

Universal Container sells container and they ship it one time and payment is made monthly. What should be Scheduling ?

Correct Answer: D
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Question 58

What are the three types of Milestone Actions that you can trigger when working with Entitlements? (Select 3)

Correct Answer: A,D,E
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Question 59

Cloud Kicks (CK) is working on adding a Knowledge base to its online customer community. The administrator suggests using Salesforce Knowledge to meet this requirement.
What are three reasons CK should utilize Data Categories when creating articles in Knowledge?
Choose 3 answers

Correct Answer: B,D,E
Three reasons CK should utilize Data Categories when creating articles in Knowledge are:
Data Categories help organize the Knowledge base content displayed. Data categories are logical groupings of articles that reflect your business needs and processes. You can create a data category group and assign it to one or more article types, and then create data categories and subcategories within that group. Data categories help you organize your articles by topic or criteria and make them easier to find and browse by your users or customers.
Data Categories provide a way to secure access to the Knowledge base content. Data category visibility is a setting that determines which data categories users can access based on their profiles or permission sets. You can use data category visibility to control access to your articles based on their data categories and ensure that only relevant and appropriate content is displayed to different users or customers.
A Knowledge article can be tagged to more than one Data Category. A Knowledge article is a document that provides information or answers to common questions or issues. A Knowledge article can be tagged to one or more data categories within each data category group that is assigned to its article type. This allows you to classify your articles by multiple criteria and make them searchable and accessible by different users or customers.
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Question 60

How should an administrator accomplish this?

Correct Answer: D
A roll-up summary field is a type of field that calculates values from related records and displays them on the parent record. A roll-up summary field can be used to count, sum, min, or max values from child records. You can create a roll-up summary field on an object that has a master-detail relationship with another object. In this case, you can create a roll-up summary field on Room that counts the number of Equipment records related to it. References: https://help.salesforce.com/s/articleView?id=sf.
fields_about_roll_up_summary_fields.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fields_defining_field_types.htm&type=5
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