Sales management at Universal Containers is concerned that pipeline and forecasting reports are inaccurate because sales representatives are creating opportunities after they are closed/won. Which two solutions will help sales management identify and address the issue? (Choose two.)

• A.Create a report that displays opportunities that have a closed date less than or equal to the created date.
• B.Create a workflow rule that automatically updates the opportunity to the first stage in the sales process.
• C.Run the opportunity pipeline standard report to view the upcoming opportunities by stage.
• D.Use a workflow rule to email sales management when the opportunity is created in the closed/won stage.

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The Cloud Kicks admin is planning to deploy new functionality as part of its quarterly update process. The consultant has recommended completing the update outside of business hours to avoid impacting users.
Where should the consultant direct the admin to check for scheduled system maintenance?

• A.Company Profile
• B.Trailblazer Community
• C.Trailhead
• D.Salesforce Trust

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Cloud Kicks wants to set up Contacts and Accounts, where Contacts can be associated to multiple Accounts. Additionally, Cloud Kicks wants the ability to identify where activities are happening at the Account level.
Which two configurations will allow this setup?
Choose 2 answers

• A.Set up Lookup fields on the Account for each tier of relationship.
• B.Enable the roll-up to a contact's primary account.
• C.Add relevant fields for Account Contact Relationship to the page layouts.
• D.Allow users to relate a Contact to multiple Accounts in Account settings.

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The operations manager wants to synchronize the customer list from the back office systems with Salesforce. What should the consultant recommend to ensure data integrity?

• A.Create a unique ID field on the Opportunity object.
• B.Create an Apex trigger to exchange data between the Salesforce instance and the back office system.
• C.Create an External ID field on the Account object
• D.Create a webservice connection between the Salesforce instance and the back office system.

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The sales manager at a company has noticed that sales teams are having trouble understanding who should an Opportunity. Sales teams base their sales Opportunities on assignments to specific ZIP codes.
Which solution should the consultant recommend?

• A.Sharing Rules
• B.Territory Management
• C.Account Teams
• D.Sales Cloud Einstein

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