Cloud Kicks has requested a Statement of Work (SOW) that dearly states who will train users on new features and how the training will be delivered.
Which two sections of a SOW should the consultant discuss further with Cloud Kicks to meet the requirement?
Choose 2 answers

• A.Approach
• B.Scope
• C.Background
• D.Terms and Conditions

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Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account.
Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? Choose 2 answers

• A.Edit all opportunities on the account.
• B.Grant Read access on the account's cases.
• C.View the account and keep activities private.
• D.View one of the opportunities on the account.

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Northern Trail Outfitters allows its sales representatives to negotiate up to a 10% discount for their opportunities. Discounts greater than 10% must be sent to their Regional Sales Manager (RSM) for approval.
Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval.
Which approach would satisfy these requirements?

• A.Configure a workflow approval task and email to notify the RSM and RVP.
• B.Configure an approval process for the RSM and a workflow rule for the RVP.
• C.Create two approval processes, one for the RSM and one for the RVP.
• D.Create a two-step approval process for the RSM and RVP as approvers.

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The Sales Director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the account already exists prior to creating a new Account.
Which organization-wide default should the consultant recommend?

• A.Set Account to public read only, and Opportunity to controlled by parent.
• B.Set Account to public read only, and Opportunity to private.
• C.Set Account to public read only, and Opportunity to public read only.
• D.Set Account and Opportunity to private.

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The Sales Manager at Cloud Kicks has asked an analyst to create a report when Opportunities reach a certain stage with an amount equal to $100,000 dollars. The analyst saves the report to the sales team's subfolder called Big Deals. The Big Deals folder is a subfolder of the sales team folder, with View access to the Sales Manager roles. The Sales Manager wants to subscribe to the report.
Which permission does the Sales Manager need in order to subscribe to the report created by the analyst?

• A.Chatter Subscribe to Reports permission
• B.Subscribe to Reports permission
• C.Subscribe to Reports: Run Reports permission
• D.Subscribe to Reports: Set Running User permission

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