Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it'd be helpful to other users.
Which tool would you use for the following use case?

• A.Flow
• B.Approvals
• C.Workflow
• D.Process builder

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What is a true statement when deleting a dashboard?

• A.Deleting a dashboard requires a user to first edit the components to remove the underlying reports.
• B.Deleting a dashboard does not move the dashboard to the Recycle Bin and therefore the dashboard cannot be recovered.
• C.Deleting a dashboard also deletes the components within it as well as the custom reports used by the components.
• D.Deleting a dashboard also deletes the components within it. It does not delete the custom reports used by the components.

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accounts and a secondary master detail relationship with contacts. The app builder has requirement to change the primary master relationship to lookup. What happens to the master detail relationship with contacts?

• A.The contacts master detail becomes the primary
• B.The contacts master detail also converts to lookup
• C.The contacts master detail field is deleted from the object
• D.The contacts master detail values are cleared from invoice

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The app builder at Universal Containers has been asked to ensure that the Country field on the Account object is captured as the two-letter abbreviation.
How can the app builder satisfy this requirement?

• A.Create a workflow rule that only allows the expected format.
• B.Create a validation rule to set values using an external data source.
• C.Create a workflow rule to set values using an external data source.
• D.Create a validation rule that only allows the expected format.

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UVC wants to automate a business process using workflow. They are aware that workflow rules may cause recursive behavior, and as a result certain actions will only cause workflow rules that didn't fire previously to be retriggered. Which workflow action might cause this behavior?

• A.Workflow Emails containing hard coded links with Salesforce IDs referencing specific workflow rules
• B.Workflow Field Updates with the "Re-evaluate Workflow Rules After Field Changes" field selected
• C.Workflow Outbound messages with the "Protected Component" field selected
• D.Workflow Tasks where the "Due Date" field is set to "Rule Trigger Date" minus X days

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