A customer wants return a defective product instead of scheduling service appointment How should this product be tracked in field service lightning?

• A.Create return order and return order line item
• B.Create a return order and relate it to the product
• C.Create a product request and product request line item
• D.Create a work order and work order line

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Universal Containers's (UC) Technicians use the iOS Salesforce Field Service mobile app to track Service Appointments. UC requires some customers to sign their Service Reports when work is completed. The majority of UC's customers receive a Service Report without signature capture.
How should a Consultant configure Salesforce Field Service to support customer signatures?

• A.Generate a Service Report with a Signature Type.
• B.Build a Flow on the Service Appointment record.
• C.Install an AppExchange eSignature solution.
• D.Supply each Service Technician with a portable printer.

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which configuration can universal containers use to brand the field service lightning mobile app?

• A.Company colours
• B.Company style sheets
• C.Company address
• D.Company logo

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Technician often need to generate reports in customer language
Which configuration should the consultant recommend to meet the requirements?

• A.Update the language of the current user
• B.Update the default language of the organization
• C.Add the service report language field to the work order page layout
• D.Add the language field to the contact page layouts

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Which two objects are required when configuring an optimization job?
Choose 2 answers

• A.Service territory
• B.Scheduling policy
• C.Polygons
• D.Work type

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