Universal Containers is receiving increased complaints about incomplete Work Orders. What option should a Consultant recommend to improve this situation?

• A.Change the Scheduling Rules.
• B.Decrease Resource Rant Score.
• C.Send an email CSAT survey.
• D.Implement Validation Rules and Signature Capture.

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Which three objects are associated to the Work Type? Choose 3 answers

• A.Articles
• B.Skill Requirements
• C.Products Required
• D.Resources
• E.Service Appointments

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A universal container customer is having issues with three containers at the customer's site. Each container is tracked as an asset on the customer's account Which two methods should Consultants recommend to ensure the service with each?
container can be handled independently?

• A.Add each asset to a separate child work order. Create a service appointment for the parent work order.
• B.Add each asset to a separate work order line item. Create a service appointment for each line items.
• C.Add each asset to a separate work order. Create a service appointment for each a. work order.
• D.Add each asset to a separate work order line item. Create a service appointment for the work orders.

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Universal Containers is deploying Field Service Lightning in Europe, where pricing varies by country.
What Price Book structure is recommended?

• A.Utilize the standard Price Book with pricing rules applied.
• B.Utilize a custom Price Book with pricing rules applied.
• C.Utilize a standard Price Book specific to each country.
• D.Utilize a custom Price Book specific to each country.

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Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work, Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2. How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

• A.Assign Contractor 1 and 2 different capacities for repair work.
• B.Assign Contractor 2 as an excluded Resource.
• C.Assign Contractor 1 as a Preferred Resource.
• D.Assign Contractor 1 and 2 different Skill Levels for repair Work Type.

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