Northern Trail Outfitters uses a Salesforce Data Entry Source in their Journey that injects Salesforce Orders when they are either created or updated with a status of New, Currently Knitting, Shipped, and Complete. Their Journey works when orders are created, but they notice that it does not inject customers when their status is updated.
What could be causing this?

• A.Orders are not being updated from not meeting criteria to meeting criteria
• B.Orders should be set up to allow injection upon update in Connect Configuration
• C.Synchronized Data Sources poll for changes every 15 minutes at the quickest
• D.The associated Contact should be updated to be injected

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Universal Containers wants to make it easier for Managers to monitor Preventative Maintenance work orders using the Dispatcher Console.
Which two filtering options should managers use to find the appropriate work orders?
Choose ? answers

• A.The Dispatcher Work Order Polygon and filter the list to show only desired service appointments
• B.The Dispatcher Console Map and filter the list to show only desired service appointments
• C.The Dispatcher Console Appointment list and filter the list to show only desired service appointments
• D.The Preventative Maintenance Gantt and filter the list to show only desired work orders

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A company accepts payment requests 24x7. Once they accept a payment request, their service level agreement (SLA) requires them to make sure each payment request is processed by their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.
They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.
Which two recommendations should an integration architect make to improve their SLA and update conflict handling?
Choose 2 answers

• A.Payment System should process a payment request only once.
• B.Data Entry Point and Middleware should automatically retry requests.
• C.Payment System and Middleware should automatically retry requests.
• D.Middleware should coordinate request delivery and payment processing.

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When customers call in for support at AW Computing, a case is always created. If the issue cannot be solved without dispatching a technician, a work order is created from the case. Milestones are currently being used on cases, and support operations would like to extend the use of milestones to the work orders. To meet this requirement, the system administrator added the milestone Lightning component to the work order Lightning record page. Technicians and managers are reporting that there are no milestones listed when viewing the record.
How should this issue be resolved?

• A.Make sure the case entitlement record is being shared with the service resource.
• B.Add work order milestones after the case milestones to the entitlement process.
• C.Ensure the work order entitlement is related to the same process as the case entitlement.
• D.Create a separate entitlement process associated to the work order object.

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A customer Is starting a new children's fashion brand and wants to use a dedicated business unit within their existing Enterprise 2.0 account. They anticipate many of their current Enterprise contacts will subscribe to the children's brand, however, they want to separate subscriber opt-outs of the Enterprise and children's brands. The customer has minimal technical resources available for implementation and support.
What should a consultant recommend to meet these criteria?

• A.A Select "Subscribers will be unsubscribed from this business unit only" in Settings
• B.Create a Business Unit Filter in 'All Subscribers' List to record unsubscribes
• C.Select "Use separate 'Subscription Center' for this business unit" in Settings
• D.Create attributes for each child business unit in "Profile Management' to record unsubscribes

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