Northern Trail Outfitters received an email about reaching API limits within Salesforce and they think this is caused by the Integrated Marketing Cloud account.
Which two types of API calls are counted against the rolling 24-hour limit?
Choose 2 answers

• A.CreateSalesforceObject() AMPscript
• B.Bulk API
• C.Login Calls
• D.SOAP API Calls updating objects

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when completing a work order in the field, the technician needs to capture two signatures to ensure compliance.
Which steps are needed to configure the signatures capture?

• A.create two costume fields for the service appointment and use flows to capture each signature
• B.create relevant signature types and add signature blocks to the service report template.
• C.create two service reports and add one signature block to each
• D.create a flow that adds tow signature blocks when the service report is generated

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Universal Containers (UC) schedules jobs that require multiple steps when on-site. UC wants to add a new status to the existing status flow.
Which two configurations should the Consultant set up to meet this requirement?
Choose ? answers

• A.Add new Status to the Case.
• B.Add the Status Transitions to the Technicians' Profile.
• C.Add new status to Status Transitions.
• D.Add new Status to the Service Appointment.

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Universal containers (UC) wants to standardize the process that process that agents use to create and maintain work orders which will help new agents ramp up more quickly and improve data quality and consistency. UC wants key fields, agent instructions and best practices displayed at each step of the Service process on the work order.
What should the consultant implement to meet this requirement?

• A.Add a lightning component to work orders.
• B.Add compact layouts to work orders.
• C.Enable knowledge on work orders.
• D.Enable path for work orders.

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An employee at Universal Containers performs the role of a Dispatcher and a Technician.
How should a Consultant configure Salesforce Field Service to support this behavior?

• A.Create two Skills records and assign them to the Service Resource record.
• B.Create two Service Resources and assign them to the employee. &
• C.Create one Service Resource and assign the Technician and Dispatcher role.
• D.Create one Service Resource and assign the relevant Permission Set Licenses. pee

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