Universal containers wants to identify which resources need more or fewer appointment.
Which Gantt chart filter option should a consultant recommend to provide this information?

• A.Select sort by average utilization on the resources tab.
• B.Select travel time and breaks as skills on the skills tab.
• C.Select hours absences and overtime on the utilization tab.
• D.Select date resolution on the hours tab.

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A customer wants to integrate a new dataset with pre-existing contacts. This data will be updated via separate data feeds from the main contact information.
What data model configuration should be recommended'

• A.Create additional attribute fields in the main contact data extension.
• B.Create a new data extension and link it to the other data extensions.
• C.Create new Salesforce data extension and link it to the other data extensions.
• D.Create a new data extension and link it as a new population.

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Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service. Which two Scheduling Policies would assist to meet this initiative?
Choose 2 answers

• A.High Intensity
• B.Emergency Policy
• C.Customer First
• D.Soft Boundaries

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A Dispatcher notices that the Crew assigned to a Service Appointment is missing a skill for the work assigned.
How can the Dispatcher update the Service Crew to meet those requirements?

• A.Update the Service Crew on the Service Appointment's Work Type.
• B.Edit the Service Appointment and add a new Service Resource.
• C.Create a new Service Appointment with a different Crew.
• D.Use the Crew Management tool to add Service Resources to the Crew.

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Geolocation tracking is enabled for universal container's for technician but should apply to full time employees How can Geolocation tracking for contractors to be disabled?

• A.Unchecked the collect service resources Geolocation history field in field service mobile settings
• B.Unchecked the geocoding field on the contractor's profile
• C.Add the exclude technician from Geolocation tracking permission to a permission set and assign it to a contractor
• D.Set the Geolocation update frequency field to zero for contractors

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