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  1. Home
  2. Salesforce Certification
  3. FSL-201 Exam
  4. Salesforce.FSL-201.v2023-10-21.q177 Dumps
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Question 36

Northern Trail Outfitters wants to improve overall responsiveness to customers.
Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?

Correct Answer: A
Drip Feed Dispatching is a feature that allows dispatching groups of service appointments to technicians at regular intervals instead of all at once[121]. Enabling Drip-feed to dispatch the next appointments would allow Northern Trail Outfitters to improve overall responsiveness to customers by providing the greatest schedule flexibility and allowing technicians to adjust their schedules based on real-time conditions[122]. Shuffling daily work manually via the Gantt would not provide the greatest schedule flexibility. The Gantt is a tool that allows dispatchers to view and manage service appointments on a timeline[123]. Leveraging Resource Schedule Optimization would not provide the greatest schedule flexibility. Resource Schedule Optimization is a feature that allows optimizing service appointments based on predefined criteria such as travel time or priority[124]. Configuring the Auto Dispatch scheduled job would not provide the greatest schedule flexibility. Auto Dispatch is a feature that allows automatically assigning service appointments to resources based on predefined criteria such as skills or availability[125]. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_drip_feed_dispatching_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_drip_feed_dispatching_enable.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_gantt_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_resource_schedule_optimization_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.fs_auto_dispatch_overview.htm&type=5
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Question 37

Universal Containers wants their Field Technicians to indicate if any of their Service Appointments are at risk of not being completed on time. They would like for this to be achieved on a mobile device using a Quick Action. What should a Consultant recommend to achieve this requirement?

Correct Answer: A
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Question 38

Universal containers (UC) wants to schedule work orders only if technicians have the necessary qualifications to complete the designated work In which two ways can UC achieve this Choose 2 answers

Correct Answer: C,D
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Question 39

A healthcare services company maintains a Patient Prescriptions System that has 50+ million records in a secure database. Their customer base and data set growing rapidly. They want to make sure that the following policies are enforced:
1. Identifiable patient prescriptions must exist only in their secure system's databaseand encrypted at rest.
2. Identifiable patient prescriptions must be made available only to people explicit authorized in the Patient Prescriptions System assigned nurses anddoctors, patient, and people explicitly the patient may authorize.
3. Must be available only to verified and pre-approved people or legal entities.
To enable this, the company provides the following capabilities:
1. One-time use identity tokens for patients, nurses, doctors, and other people that expire within a few minutes.
2. Certificates for legal entities.. RESTful services.
The company has a Salesforce Community Cloud portal for patients, nurses, doctors, and other authorized people. A limited number of employees analyze de identified data in Einstein Analytics.
Which two capabilities should the integration architect require for the Community Cloud portal and Einstein Analytics?
Choose 2 answers

Correct Answer: B,C
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Question 40

Dispatches at Universal Containers want to ensure the Resource being assigned to a Work Order has the correct training. What should a Consultant implement to accomplish this requirement?

Correct Answer: B
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