Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue.
What is preventing the drip feed from triggering?

• A.Other scheduled jobs are dispatching appointments and exceeding the drip feed value.
• B.The default drip feed setting is overriding the drip feed rate on a service territory.
• C.The appointment status is going from Scheduled to Completed.
• D.The status on completed appointments can only be Canceled, Completed, or Cannot Complete.

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Universal container wants to ensure the technician has the correct equipment before arriving at a job site.
Which two considerations should the consultant take into account when configuring?
field service lightning?
Choose 2 answers

• A.Quantity and unit of measure are required when adding a required product
• B.Required product must be added to both work order and all work order line items
• C.Validation rule and triggers created on work order and work order line-item objects are automatically recreated for work
• D.Work type can be configured to include required products on the work order and work order line item

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Universal containers (UC) wants to standardize the process that process that agents use to create and maintain work orders which will help new agents ramp up more quickly and improve data quality and consistency. UC wants key fields, agent instructions and best practices displayed at each step of the Service process on the work order.
What should the consultant implement to meet this requirement?

• A.Enable path for work orders.
• B.Add compact layouts to work orders.
• C.Add a lightning component to work orders.
• D.Enable knowledge on work orders.

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When should both the Root Work Order and Root Work Order Line Item fields be added to page layouts?

• A.When a service process dictates that there are two levels in a Work Order Hierarchy and two levels in the Work Order Line Hierarchy. (Parent Work Order can be used)
• B.When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than a single level in the Work Order Line Hierarchy.
• C.When a service process dictates that there is a single level in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.
• D.When a service process dictates that there are more than two levels in a Work Order Hierarchy and more than two levels in the Work Order Line Hierarchy.

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Universal Containers wants Technicians to view work progress through the Work Order Line Item card in the Salesforce Field Service mobile app.
Which configuration steps should 8 Conzultant take to meet this requirement?

• A.Create a Report Chart that summarizes wk Order Line Items and add 2 link to the Service Appointment layout.
• B.Create a custom Visuaiforce page and add an extemal link in the Salesforce Field Service mobile app to view the page in the mobile browser.
• C.Create a custom Lightning Component that displays Work Order progress and deploy it to Technicians through the Salesforce Field Service mobile app.
• D.Add the Work Order Line Items related list to the Work Order page layout and assign the layout to the Technician's profile.

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