Universal Containers (UC) has enabled Salesforce Field
Service and installed the managed package. UC wants to
ensure that Technicians can update their own
appointments' status using the Dispatcher console Gantt
chart.
Which steps should the Consultant take to meet these
requirements?

• A.Create Permission Sets and assign the Salesforce Field Service Scheduling and Mobile Permission Sets to the Resource profile.
• B.Create Permission Sets and assign the Salesforce Field Service Admin Permission Set to Service Resources.
• C.Create Permission Sets and assign the Salesforce Field Service Mobile Permission Set to Service Resources.
• D.Create Permission Sets and assign the Salesforce Field Service Resource Permission Set and Scheduling license to each Technician.

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A customer has curated a list of known email addresses belonging to competitors. They want to ensure none of these competitors receive their emails.
What should a consultant recommend'

• A.Create an auto-suppression list populated with the known email addresses.
• B.Create an exclusion list with the known email addresses.
• C.Populate a list using a query to exclude the subscriber key.
• D.Create an auto-suppression list populated with subscriber keys.

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Universal Containers needs to send Technicians into the field to service containers. It takes two Technicians with specialized skills to complete the work at the same time.
How should a Consultant implement this requirement?

• A.Create a crew with two Technicians.
• B.Create a work rule with two required skills.
• C.Create a single Service Appointment.
• D.Create two Service Crews.

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Universal Containers (UC) uses two contractors, Contractor 1 and Contractor 2, to perform repair work.
Contractor 1 has provided services for UC for a longer period of time and is considered to have more repair work expertise than Contractor 2.
How should the Consultant configure the Contractors' experience?

• A.Assign Contractor 1 and 2 different Skill Levels for repair Work Type.
• B.Assign Contractor 1 as a Preferred Resource.
• C.Assign Contractor 1 and 2 different capacities for repair work.
• D.Assign Contractor 2 as an Excluded Resource.

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Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time employees.
How can geolocation tracking for contractors be disabled?

• A.Add the Exclude Technician from Geolocation Tracking permission to a permission set and assign it to contractors.
• B.Uncheck the Geocoding field on the Contractor's profile.
• C.Set the Geolocation Update Frequency field to zero for contractors.
• D.A Uncheck the Collect Service Resource Geolocation History field in Field Service Mobile Settings.

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