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Salesforce-AI-Associate Exam
Salesforce.Salesforce-AI-Associate.v2025-12-30.q72 Dumps

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Question 11

What are the key components of the data quality standard?

A.Naming, formatting, Monitoring
B.Accuracy, Completeness, Consistency
C.Reviewing, Updating, Archiving

Correct Answer: B

"Accuracy, Completeness, Consistency are the key components of the data quality standard. Data quality standard is a set of criteria or measures that define and evaluate the quality of data for a specific purpose or task. Data quality standard can vary by industry, domain, or application, but some common components are accuracy, completeness, and consistency. Accuracy means that the data values are correct andvalid for the data attribute. Completeness means that the data values are not missing any relevant information for the data attribute. Consistency means that the data values are uniform and follow a common standard or format across different records, fields, or sources."

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Question 12

What is a key benefit of effective interaction between humans and AI systems?

A.Leads to more informed and balanced decision making
B.Alerts humans to the presence of biased data
C.Reduces the need for human involvement

Correct Answer: A

"A key benefit of effective interaction between humans and AI systems is that it leads to more informed and balanced decision making. Effective interaction means that humans and AI systems can communicate and collaborate with each other in a clear, natural, and respectful way. Effective interaction can help leverage the strengths and complement the weaknesses of both humans and AI systems. Effective interaction can also help increase trust, confidence, and satisfaction in using AI systems."

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Question 13

Cloud Kicks learns of complaints from customers who are receiving too many sales calls and emails.
Which data quality dimension should be assessed to reduce these communication Inefficiencies?

A.Duplication
B.Usage
C.Consent

Correct Answer: A

Explanation
"Duplication is the data quality dimension that should be assessed to reduce communication inefficiencies.
Duplication means that the data contains multiple copies or instances of the same record or value. Duplication can cause confusion, errors, or waste in data analysis and processing. For example, duplication can lead to communication inefficiencies if customers receive multiple calls or emails from different sources for the same purpose."

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Question 14

A service leader wants use AI to help customer resolve their issues quicker in a guided self-serve application.
Which Einstein functionality provides the best solution?

A.Case Classification
B.Bots
C.Recommendation

Correct Answer: B

Explanation
"Bots provide the best solution for a service leader who wants to use AI to help customers resolve their issues quicker in a guided self-serve application. Bots are a feature that uses natural language processing (NLP) and natural language understanding (NLU) to create conversational interfaces that can interact with customers using text or voice. Bots can help automate and streamline customer service processes by providing answers, suggestions, or actions based on the customer's intent and context."

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Question 15

Which type of bias results from data being labeled according to stereotypes?

A.Association
B.Societal
C.Interaction

Correct Answer: B

"Societal bias results from data being labeled according to stereotypes. Societal bias is a type ofbias that reflects the assumptions, norms, or values of a specific society or culture. For example, societal bias can occur when data is labeled based on gender, race, ethnicity, or religion stereotypes."

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