Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.
What should the administrator use to complete this request?

• A.Use a record trigger flow.
• B.Use a scheduled process builder.
• C.Use a Roll-Up summary.
• D.Use a scheduled flow

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Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an administrator use to meet this request?

• A.Lightning Web Component
• B.Approval Process
• C.Workflow Field Update
• D.Process Builder

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The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.
What case management tools need to be utilized for this requirement?

• A.Auto-response rules, Macros, Entitlements
• B.Auto-response rules, Queues, Macros
• C.Auto-response rules, Queues, Escalation Rules
• D.Auto-response rules, Entitlements, Escalation Rules

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Name: *

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Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.
What should the administrator use to complete this request?

• A.Use a record trigger flow.
• B.Use a scheduled process builder.
• C.Use a Roll-Up summary.
• D.Use a scheduled flow

Comment: *

Name: *

Email: *

Verification: *

Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.
How Should the Administrator Address this requirement?

• A.Set the Fiscal Year to Standard and the starting month as February.
• B.Set the Fiscal Year to Custom and the duration to 4 quarters.
• C.Set the Fiscal Year to Custom and the starting month as February.
• D.Set the Fiscal Year to Standard and the duration to 12 months.

Comment: *

Name: *

Email: *

Verification: *