What is the correct order of steps to follow when working with inbound change sets?

• A.Validate, Deploy, Monitor
• B.Deploy, Validate, Monitor
• C.Deploy, Monitor, Validate
• D.Monitor, Deploy, Validate

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The VP of Finance wants to ensure that once an opportunity is closed, it cannot be modified by any user.
How can an administrator meet this requirement?

• A.Set the Do Not Modify Closed Opportunity permission for all profiles.
• B.Set all fields to Read-Only on the standard Closed Opportunity page layout.
• C.Create a workflow field update to update the IsClosed field to True if a closed opportunity is modified.
• D.Create an opportunity validation rule with the formula: PRIORVALUE( IsClosed ) = True.

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Which of the following are valid states for Normal Change requests? (Choose all that apply.)

• A.Scheduled
• B.Authorize
• C.Approved
• D.Risk Assessment
• E.Implement

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Which of the following roles can delete cart layout?

• A.catalog_admin
• B.catalog_editor
• C.None of the listed answers
• D.catalog_manager

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How many classes extend the Base Configuration Item [item]?

• A.1
• B.2
• C.3
• D.None of the listed answers

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