According to ServiceNow, it is recommended to use Widgets instead of Macros.

• A.True
• B.False

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Which statement should be used to allow some of the records in a list of records to be inserted if others fail to be inserted?

• A.insert records
• B.Database.insert(records, false)
• C.insert (records, false)
• D.Database.insert(records, true)

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Business rules require a Contact to always be created when a new Account is created.
What can be used when developing a custom screen to ensure an Account is not created if the creation of the Contact fails?

• A.Disable Validation rules on Contacts and set default values with a Trigger.
• B.Use the Database.Delete method if the Contact insertion fails.
• C.Use setSavePoint() and rollback() with a try/catch block.
• D.Use the Database.Insert method with allOrNone set to False.

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Which two statements are true about the creation of entitlement processes? (Choose two.)

• A.Entitlements have their own organization-wide default settings.
• B.Milestones can be created dynamically based on other fields.
• C.Entitlement versioning allows changes to existing entitlement processes.
• D.The Manage Entitlements permission must be enabled.

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Benchmarks provide comparative insights relative to industry averages.

• A.True
• B.False

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