Under which circumstances would a knowledge article author set the Display Attachments field to false on an article that has attachments?

• A.The attachments are images embedded and displayed within the article text.
• B.The attachments are referenced knowledge articles.
• C.The attachments should be downloaded/opened immediately rather without the article text being displayed.
• D.The attachments are files that the author would like to display as finks for on the article rather than having those files open/download automatically.

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The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?

• A.Create a custom profile with Edit permission on the custom marketing objects and assign to the VP of Marketing.
• B.Set up the VP of Marketing as a delegated administrator for the custom marketing objects.
• C.Grant the VP of Marketing the ability to log in as a user who is an administrator.
• D.Enable the Marketing User permission on the user record for the VP of Marketing.

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Which of the following tables does the change_task_sla database view join? (Choose all that apply.)

• A.change_sla
• B.change_request
• C.metric_instance
• D.change_task
• E.task_sla

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What should you do to customize the fields that get copied from incident when creating a problem from an incident?

• A.Modify the "com.snc.problem.copy_from_incident.attributes" property in Problem properties.
• B.Modify the "com.snc.incident.create_problem.attributes" property in Incident properties.
• C.Modify the UI Action script that is used to create problem.
• D.Modify the "com.snc.problem.create_from_incident.attributes" property in Problem properties.

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Which of the following statements best describes the purpose of "Enable wish list" checkbox in the catalog form?

• A.It allows requesters to select catalog items that they wish to get.
• B.It allows requesters to partially fill a service request form and submit the service request later.
• C.It gives the admin insight on the most frequently visited service request forms.
• D.It allows users to submit suggestions for features or new services.

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