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  1. Home
  2. ServiceNow Certification
  3. CIS-ITSM Exam
  4. ServiceNow.CIS-ITSM.v2023-07-28.q102 Dumps
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Question 71

A company has a Lightning Page with many Lightning Components, some that cache reference data. It is reported that the page does not always show the most current reference data.
What can a developer use to analyze and diagnose the problem in the Lightning Page?

Correct Answer: D
insert code

Question 72

Which of the following DOES NOT describe the purpose of CMDB?

Correct Answer: D
Explanation
The Configuration Management Database (CMDB) is a centrally-managed and controlled system of record for all IT service infrastructure components and t heir relationships. It is used by all IT Service Management applications as a critica l analysis and decision-making support tool.
* Identifying the respective support and approval groups.
* Identifying the business criticality of affected Cls to aid in prioritizat ion and escalation.
* Identifying potential upstream or downstream impacts.
insert code

Question 73

The requested item table is extended directly from the task table

Correct Answer: A
insert code

Question 74

When the state is "On Hold" and the "On Hold Reason" is "Awaiting Caller", the incident state will automatically change to "In Progress" once the caller user makes a change to the incident.

Correct Answer: B
Explanation
There is no baseline application logic that will update the state if a caller updates the incident.
insert code

Question 75

In the baseline platform configuration, the Post News Related Link on a Problem Record will generate Knowledge Article that includes information mapped from the Problem Record. What will be the Workflow state of the new Article?

Correct Answer: D
insert code
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