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  1. Home
  2. ServiceNow Certification
  3. CIS-ITSM Exam
  4. ServiceNow.CIS-ITSM.v2025-04-30.q125 Dumps
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Question 91

Recruiters at Universal Containers want to associate positions with their related job applications using two custom objects - Position and Job Application. A job application must always have a related position. If a position is deleted, the corresponding job applications are deleted.
Which type of object relationship will meet this requirement?

Correct Answer: D
insert code

Question 92

Which of the following is used to group multiple catalog items that are usually ordered together in one request?

Correct Answer: D
insert code

Question 93

Universal Containers has a workflow rule that sends an email alert to the VP of Sales when a large deal is won.
The VP is reporting that these emails are NOT being delivered.
Which two tools should be used to determine the problem? (Choose two.)

Correct Answer: B,C
insert code

Question 94

If the Assignment group is empty on an incident record, what happens when an agent that is a member of a single user groups clicks the Assign to me UI action?

Correct Answer: A
Reviewed code for UI Action in Tokyo/Utah/Vancouver. It just prints an error message and does nothing, so answer is A.
if (current.assignment_group.nil()) {
var memberGroups = new global.IncidentUtils().getMemberGroups(gs.getUserID(), 2); if (memberGroups.length > 1) { gs.addErrorMessage(gs.getMessage("Assigned to user {0} is member of multiple groups, please select one as Assignment group ", [gs.getUserDisplayName()])); return;
}
insert code

Question 95

What is KCS (Knowledge Centered Services)?

Correct Answer: C
insert code
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