What is used to determine user access to knowledge bases or a knowledge article?

• A.Read Access Flag
• B.sn_kb_read, sn_article_read
• C.User Criteria
• D.Privacy Settings

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When you set a policy that is applied to all data entered into the platform (UI, Import Sets, or Web Services), where does this policy run by default?

• A.Browser
• B.Network
• C.Server
• D.Client

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What setting allows users to view a Knowledge Base article even if the are not logged in?

• A.The ESS role
• B.The Public setting
• C.The Allow role
• D.The View All setting

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When looking at a long list of records, you want to quickly filler, to show only those which have Shon Description containing email How might you do that?

• A.Click List Magnifier to expand column search, on Short Description, lype *email, click enter
• B.Click List Magnifier to expand column search, on Short Description, type "email, click enter
• C.Click List Magnifier to expand column search, on Short Description, type email, click enter
• D.On Search box, select text, type email, click enter

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On a list, what does each row show?

• A.A filter
• B.A record
• C.A table
• D.A field

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