Which certificate-based authentication methods can be enabled so that users can log into the Service Portal? (Select all that apply) Select 2 Answers from the below options
Correct Answer: A,D
Question 127
Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?
Correct Answer: A
TheFlow Designermodule in ServiceNow is used to create and manageautomationsthat involve business logic such asapprovals, tasks, notifications, and integrations. It provides ano-code/low-codeenvironment where users can define automated workflows without needing to write scripts. Automates Processes- Handles approvals, notifications, and task assignments. No-Code Interface- Users can build workflows using adrag-and-dropinterface. Replaces Legacy Workflows- Flow Designer is themodernalternative to Workflow Editor. Integrates with Spokes- Can connect to other systems usingIntegration Hub. Triggers- Define when a flow starts (e.g., record changes, schedules, API calls). Actions- Define what happens (e.g., create a task, send an email, update a record). Conditions- Add logic to control execution paths. B: Process Automation > Flow Administration# Used formanaging existing flows, not creating new ones. C: Process Automation > Workflow Editor# This is thelegacyworkflow automation tool, replaced by Flow Designer. D: Process Automation > Process Flow# No such module exists in ServiceNow. E: Process Automation > Active Flows# Displaysalready running flows, but does not allow new flow creation. Reference:ServiceNow Docs: Flow Designer ServiceNow CSA Official Study Materials
Question 128
Which plugin allows users to install multiple applications, application-customizations. or plugins at once?
Correct Answer: A
Question 129
What action will allow you to personalize layouts of columns in a list?
Correct Answer: B
Question 130
What controls the publishing and retiring process for knowledge articles?
