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  2. ServiceNow Certification
  3. CSA Exam
  4. ServiceNow.CSA.v2026-06-26.q348 Dumps
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Question 146

Your company is giving all first line workers a special T-shirt as a recognition for their hard work.
Management team wants a way for employees to order the T-shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?

Correct Answer: B
Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog- management/task/t_AppUserCritItemsCat.html
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Question 147

Which helps to visualize configuration items and their relationships?

Correct Answer: E
The Dependency View provides a visual representation of the relationships between configuration items (CIs) in ServiceNow. It allows you to see how CIs are connected and how changes to one CI may impact others.
References:
* ServiceNow Product Documentation: Configuration item relationships in the CMDB
- https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/configuration-manage
* ServiceNow Community: How to display dependencies for CIs in the Dependency View
- https://www.servicenow.com/community/service-management-forum/load-a-specific-dependency-view-m
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Question 148

What is specified in an Access Control rule?

Correct Answer: C
Reference:
https://www.servicenowelite.com/blog/2019/10/2/access-controls#:~:text=An%20instance%20uses%20access%2
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Question 149

Which element is used to track items not saved with a field, in a record?

Correct Answer: C
TheActivity Formatterin ServiceNow is a UI element that trackschanges and updatesmade to a record, including actionsnot saved directly within a field.
Displays atimeline of record updates, including comments, work notes, and field changes.
Capturessystem-generated events(such as status changes).
Allows users to viewhistorical activityon a record.
A: Sidebar- Thesidebarprovidesquick access to navigation menus, butdoes not track unsaved field changes.
B: List Editor- TheList Editorallowsinline editingof records but doesnot track changes separately.
D: Dictionary- TheDictionarydefines fields and tables but doesnot track changes made to records.
ServiceNow Activity Formatter
ServiceNow CSA Training Module:"Working with Activity Streams and Record History" Key Features of the Activity Formatter:Why Other Answers Are Incorrect:References from Certified System Administrator (CSA) Official Documentation:
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Question 150


Which path would you take to access the table configuration page from a form?

Correct Answer: D
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