What performance measurement system is most likely to include cost of capital when evaluating performance?

• A.Activity Based Costing
• B.Shareholder Value Added
• C.Business Excellence Model
• D.Competitive Benchmarking

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When an employee is sacrificing his or her personal life to manage job responsibilities, what is the first area of work-life that should be examined?

• A.Community involvement
• B.Financial support
• C.Workplace flexibility
• D.Use of paid time off

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Which of the following is an example of a flexible work arrangement?

• A.Compressed work week
• B.Career flexibility
• C.Full-time work
• D.Work redesign

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What guides the design of all human resources programs?

• A.Program design and administration
• B.The corporate mission
• C.The business strategy
• D.The human resources strategy

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What guides the design of all total rewards programs?

• A.The human resources strategy
• B.The total rewards strategy
• C.The business vision
• D.The business strategy

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