An assessment technique that focuses on the development or improvement of a program is known as:

• A.Formative evaluation
• B.Objective evaluation
• C.Skill transfer
• D.Summative evaluation

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After reviewing several topics, an instructor decides to ask the learners some review questions. After asking the first question, one of the learners answered incorrectly. Which of the following is the BEST approach for the instructor to take?

• A.Explain the correct response and provide positive and constructive feedback
• B.Ask the learner to stay after class for a review of the material
• C.Ask the learner to research the correct answer
• D.Allow another learner to answer the question and continue training

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An instructor is conducting a highly technical subject with a large media presentation. Just after getting started the bulb blew out on the overhead projector. Which of the following will BEST allow the class to continue without interruption?

• A.Tell the learners to follow along in their textbooks and not worry about the slides.
• B.Take a break and seek out the facility manager for assistance.
• C.Dismiss the learners and reschedule for the following day.
• D.Make copies of the slide presentation to hand out to the class.

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An instructor is delivering a course session that has a large amount of content and the allotted delivery time is short. Which of the following question types is BEST for this situation?

• A.Open-ended
• B.Probing
• C.Closed-ended
• D.Higher order

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Which of the following will help eliminate distractions caused by the presenter?

• A.Creating all flip chart pages ahead of time
• B.Removing the coffee pot and tea pot from the room before the class begins
• C.Providing name cards on the tables before class begins
• D.Removing all coins and keys from pockets

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