Which is an objective of the design coordination process?

• A.To gather and document new service level requirements from the customer D18912E1457D5D1DDCBD40AB3BF70D5D
• B.To document the initial structure and relationship between services and customers
• C.To assess and evaluate all changes and their impact on service designs
• D.To produce service design packages and ensure they are handed over to service transition

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Which of the four dimensions focuses or managing data in compliance with industry regulations?

• A.Partners and suppliers
• B.Organizations and people
• C.Value streams and processes
• D.Information and technology

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Identity the missing word in the following sentence
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed

• A.organizations
• B.outcomes
• C.relationships
• D.services

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Identify the missing words in the following sentence.
The 'incident management' practice should maintain [?] for logging and managing incidents.

• A.a value chain activity
• B.a formal process
• C.detailed procedures
• D.a dedicated team

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Which statement about emergency changes is CORRECT?

• A.The testing of emergency can be eliminated in order to implement the change quickly
• B.Emergency changes must be fully documented before authorization and implementation
• C.Emergency changes should be authorized and implemented as service requests
• D.The assessment and authorization of emergency changes is expedited to ensure they can be implemented quickly

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