Note: This question is part of series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You want to integrate Microsoft Teams with Dynamics 365 Customer Service.
You install both apps, but Teams is not working when in Dynamics 365 Customer Service. You need to troubleshoot the situation.
Solution: Set up server-side synchronization with Microsoft SharePoint Online. Does the solution meet the goal?
Note: This question is part of series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
In preparation for a Dynamics 365 Sales and Dynamics 365 Customer Service implementation a client is performing a fit-gap analysis.
You need to evaluate the requirements by using a fit-gap methodology in the context of Dynamics 365 Sales and Dynamics 365 Customer Service.
Solution: Users need to update their accounts and add notes while they are offline.
Does the solution meet the goal?
A company plans to implement Dynamics 365 Sales. The company stores data about book locations in the fields, room, and shelf. The company must import legacy data into the new system. Legacy data must be modified to match the current system design. You need to recommend a solution to combine the room and shelf fields into a single field on import. Which tool should you recommend?
Your company is implementing Dynamics 365 Customer Service. You are part of the project team that meets weekly to review implementation progress and troubleshoot.
During the weekly project management meeting, you receive the following updates from developers:
* Versions of exported solution.zip files are being stored in source control.
* Solution segmentation is not being practiced with first-party solution integrations.
* Each independent solution is using a unique publisher.
* Solution versions are not being updated.
You need to identify the common risk for each item.
Which common risk is represented? To answer, drag the appropriate risks to the correct developer updates.
Each risk may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
When a business process flow (BPF) enters a specific stage, you need to run a workflow.
Which two actions should you perform? Each correct answer presents part of the solution.
