To which three data types can you add a custom control? Each correct answer presents a complete solution.
A client is implementing a Dynamics 365 Customer Service system. The company is divided into departments with one manager per department.
The company requires the following security setup:
* Managers should see only accounts for the employees who report to them.
* Employees should see only their own accounts.
* Executives should see all the accounts in the company.
You need to recommend a security setup for the new implementation of accounts.
Which should you recommend? To answer, drag the appropriate tool to the correct data type. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You are a Dynamics 365 Customer Service consultant for an internet support company. The company lacks a budget to buy third-party ISVs or add-ons. The company requires a new system that achieves the following:
* All support issues must come in by email, need to be logged, and assigned to the support group.
* Accounts must synchronize with the parent company Oracle database.
* Reports must be sent to the executives on a weekly basis.
* No custom code will be used in the system.
You need to recommend the components that should be configured.
Which two components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You need to provide the IT specialists with design diagrams. What should you provide?
You are designing forms for a company that has a new Dynamics 365 Sales implementation.
Three departments need specific fields on the main form so they do not have to fill out multiple forms.
Each person should see only the fields they need.
You need to ensure that the forms open correctly, display only the fields needed, and that data can be entered quickly.
How should you design the form?
