When a new customer submits an incident via email, they get a message with a user ID and password, similar to the content below:
An account has been created for you with the following User ID and Password:
User ID: [email protected]
Password: o2UdlJ8d
An agent wants to disable the message being sent when a customer submits an incident via email.
Which option must be enabled to achieve this?

• A.EGW_UPDATE_BY_CREATE
• B.EGW_PASSWORD_UPDATE_ENABLED
• C.EGW_SEND_EMAIL_HEADERS
• D.EGW_PASSWD_CREATE
• E.EGM_ENABLED

Comment: *

Name: *

Email: *

Verification: *

You are creating custom fields and enter a column name. However, you receive an error when you try to save it.
Identify three reasons for this.

• A.The column name contains a punctuation.
• B.The column name starts with a lowercase alphabet.
• C.The column name contains an underscore.
• D.The column name contains a space.
• E.Thecolumn name contains a dollar symbol.
• F.The column name starts with a number.

Comment: *

Name: *

Email: *

Verification: *

Which three options are not supported in a Browser User Interface workspace?

• A.The ability to view the visitor browser history in the Agent Browser User Interface is not supported.
• B.Theauthorization of Knowledge Foundation (Answer Workspace) in the Browser User Interface workspace is not supported.
• C.The mixing of HTTP and HTTPS is not supported because i is a security violation.
• D.Any site which does not want to be embedded insidean iframe will not be rendered.
• E.Any site trying to navigate to a top-level page will not be rendered.

Comment: *

Name: *

Email: *

Verification: *