Yourcustomer sells a wide variety of Mobile phones. To classify service requests efficiently you plan to create a new primary category called Mobile Phones.
Which four steps are required to define this new category?
Milestones are not getting applied to service requests in the customer environment.
Identify three causes.
Which two are required to publish a completed Digital Customer Service (DCS) application?
To create anew Survey object, you create a sandbox and set it as active.
Which two statements are correct while creating your Survey object in Application Composer?
