A fully stated requirement with no missing information is ____________.
Response:

• A.complete
• B.consistent
• C.cohesive
• D.current

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Case Management -Knowledge CheckGiven the following business requirement, "Once a loan application is complete the case is routed to a group of underwriters for review." What type of routing is needed to ensure the case is handled by the next available underwriter? (Choose One)

• A.Work routing
• B.Worklist routing
• C.Workpool routing
• D.Work queue routing

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Choose two use cases that require the configuration of conditional paths within the case type.
(Choose Two)
Response:

• A.A scholarship eligibility application requires students to enter standardized test scores. Students with qualifying test scores can schedule an interview. Students without qualifying test scores receive a rejection email.
• B.A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.
• C.A catering booking application requires customers to enter information about expected party size, event date, and event time. When customers submit the information, the catering company sends a confirmation email.
• D.An application requires customers to specify the type of request from a drop-down list. The request routes to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.

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pyworkPage stores which type of information

• A.Data cached from an outside system
• B.Information about the Pega server
• C.Information about a case
• D.Information about the current operator

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Which two requirements demonstrate the need to configure correspondence? (Choose Two)

• A.Assign a new insurance claim to a case worker to process.
• B.Fax a new insurance claim to the auto repair shop.
• C.Text the customer with status changes in an insurance claim.
• D.Phone a customer for additional information about thecase.

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