Case Management -Knowledge CheckGiven the following business requirement, "Once a loan application is complete the case is routed to a group of underwriters for review." What type of routing is needed to ensure the case is handled by the next available underwriter? (Choose One)
Which of the following steps provide easy configuration and maintainability of a savable data page for an existing data type?
(Choose Three)
Response:
You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.
The requirement changes to allow the parent case to continue before the child cases resolve.
How do you configure the Wait steps forthis requirement?
An applicant submits a loan request. The system validates information on the loan application and calculates the credit score of the applicant based on credit reports and the account history with the bank.
- If the credit score is unacceptable, the customer is notified of the result and the loan application is closed.
- If the credit is acceptable, the loan application is forwarded to a loan officer for review.
- If the loan officer approves the loan request, the loan application is sent to the underwriting department for processing.
- If the loan officer rejects the loan request, the customer is notified of the result and the loan application is closed.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages for the use case.
Response:
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