Free Access to SAP.C-C4H510-04.v2022-06-30.q56 with Valid Practice Test (Page 11)

Question 46

What is required to set up the organizational structure correctly?

A.The root node/uppermost node must be defined as a company.
B.The root node/uppermost node must be defined as a service organization.
C.The root node/uppermost node must be defined as an enterprise.
D.The root node/uppermost node must be defined as a sales organization.

Question 47

Question 42: You want to create a service ticket with a reference to an installed base, but installed base is not available for selection.
What could be the reason?

A.You need to be maintained as the contact for the installed base.
B.The address of the installed base does not match the account.
C.You need to update the skills in the service ticket and the installed base.
D.The installed base is in status "In Preparation" and needs to be activated.

Question 48

What are the different types of mashups available in SAP Service Cloud? Note: There are 2 correct answers to this question.

A.ASAP mashups
B.HTML mashups
C.Internal mashups
D.URL mashups

Question 49

What are the essential configuration steps to automatically create a service ticket when an e-mail comes in? Note: There are 3 correct Answers to this question.

A.Configure the e-mail address in the communication channel.
B.Create an e-mail template for responses.
C.Set up service categories and service catalogs.
D.Set scoping questions and outgoing e-mail details in fine-tuning.
E.Create an account with the e-mail address of the customer.

Question 50

What are the advantages of using the mashup approach when integrating an SAP Bl system? Note: There are 3 correct answers to this question.

A.Real-time data access
B.Offline access is available
C.Existing reports can be reused
D.No security issues with mashup outside of corporate network
E.No additional authorization concept is required

Question 46

Question 47

Question 48

Question 49

Question 50

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