What are the dimensions of observation?
Note: There are 3 correct answers to this question.

• A.Activity - a set of related acts people do
• B.Confidence- It also helps you learn about what they need
• C.Space - the physical place
• D.Actor - the people involved

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What are the main objectives of the "charretting" technique? Note: There are 2 correct Answers to this question.

• A.To merge multiple Design Thinking challenges into one.
• B.To speed up the synthesis phase.
• C.To collaboratively evaluate potential areas for a given project scope.
• D.To discuss with project sponsors if the scope is fuzzy or unclear.

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What is the main lesson of the "Design a Chair" mini-exercise? Note: There are 2 correct Answers to this question.

• A.The phrasing of the design challenge influences the results.
• B.Design is key when phrasing a design challenge.
• C.Feasibility is key when phrasing a design challenge.
• D.Need and demand are key when phrasing a design challenge.

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The design-thinking process is based on what two main types of thinking?
Note: There are 2 correct answers to this question.

• A.Divergence
• B.Being human
• C.Convergence
• D.Design challenge

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What is the objective of the "a day in the life" technique?

• A.To identify areas for simplification
• B.To identify inconsistencies
• C.To put personas in context
• D.To understand the productivity of personas

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