Which item can be assigned to organizational structures, team assignments and workflow rules?

• A.Service agent
• B.Business user
• C.Employee
• D.Business role

Comment: *

Name: *

Email: *

Verification: *

Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?

• A.The warranty is expired.
• B.The ticket is escalated.
• C.The warranty is set to active.
• D.The registered product has no installed base assignment.

Comment: *

Name: *

Email: *

Verification: *

Which master data is synchronized unidirectionally from SAP Service Cloud to SAP CRM?

• A.Social media profiles
• B.Territories
• C.Accounts
• D.Products

Comment: *

Name: *

Email: *

Verification: *