What should an administrator consider when setting up and maintaining salesforce knowledge? choose 3

• A.Article version numbers must be assigned by a knowledge manager for tracking.
• B.Data category visibility is assigned through roles and profiles.
• C.knowledge settings must be configured to allow users to create an article from a case
• D.Enabling knowledge on a user record requires licensing.
• E.solution category browsing must be enabled in solution settings.

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Universal Containers categorizes its accounts with one of two status values - Prospect or Customer. The administrator wants to automatically change the value from Prospect to Customer when an opportunity is won. Which two actions should the administrator take to accomplish this? Choose 2 answers

• A.Create an opportunity workflow rule that updates the Account Status field.
• B.Use an Apex trigger to update the Account Status field.
• C.Use Visualforce to update the Account Status field.
• D.Create an account workflow rule that updates the Account Status field.

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Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.
What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?

• A.The row count on a summary report grouped by account name
• B.A Cross Filter selecting opportunities with accounts
• C.A custom report type showing opportunities with accounts
• D.The Show Unique Count option on the account name column

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When can a user become an owner of a record without being a record creator? Choose 2 answers.* (1 Point)

• A.If the record is in a queue
• B.If he is already a record owner
• C.If person is above the owner of the record in role hierarchy
• D.if someone shares the record to the record owner

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Universal containers uses a private sharing model for accounts. A user who owns an account record needs to temporarly grant delete access to this records associated contacts to another user. how can this be accomplished?

• A.Use the manual sharing button on the account.
• B.Manually add the user to the account team.
• C.Add the user to the owner's default account team
• D.Transfer ownership of the account record to the user.

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