The administrator at Universal Containers needs to convert a lookup relationship to a master-detail relationship.
what should the administrator verify to ensure that the conversion is successful?

• A.The lookup field is required on the child object.
• B.The lookup field in all records contains a value.
• C.The owner is the same for all related records
• D.No roll-up summaries exist on the lookup object.

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The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.What type of report should be used in the dashboard component?

• A.Custom summary report where unit equals business hours
• B.Report based on custom report type using cases and business hours.
• C.Report based on a reporting snapshot that runs daily at 5:00 p.m.
• D.Standard case lifecycle report where unit equals business hours

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The inside sales manager at Universal Containers wants to be able to report on how long leads have a Lead Status of "Open" before the status changes to another value. Additionally, the sales team has requested the status value be changed with fewer clicks. What should the administrator do to meet this requirement?

• A.Use a publisher action to change the status value and a workflow rule to update a date field
• B.Use a workflow rule that sends an email when the Lead Status is changed and an approval process to update the status
• C.Use a formula field to calculate the difference between the current and created date when the status changes
• D.Turn on Field History tracking for the lead status field and create a report based on that field

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What is a capability of territory management?

• A.Users can only be assigned to one territory.
• B.Territory hierarchy grants access to accounts.
• C.Role hierarchy and sharing rules are ignored.
• D.Accounts can be assigned to one or more territories.

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While working with a report a Sales Manager at SFB Industries would like to see the % that each opportunity is contributing to the overall pipeline. How can this be achieved?

• A.Create a formula field on the opportunity that uses the PARENTGROUPVAL function. Include this in the report
• B.Create a custom summary formula and use the PARENTGROUPVAL function
• C.Create a formula field on the opportunity and include this in the report
• D.Create a custom summary formula and use the PREVGROUPVAL function

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