Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and anintegration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for service representatives to be able to reference within Salesforce.
What should the Solution Architect recommend when determining the role of each system for a use case of sending payment reminders?

• A.Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system.
• B.Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud.
• C.Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud.
• D.Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails.

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Universal Containers (UC) is at the end of its first and only design phase. UC decided to go ahead and build against the entire future design that was developed and agreed upon by its internal stakeholders and Center of Excellence. But a concern by the executive team is how UC can de-risk itself and stay within budget during the build while still hitting the objectives that were defined m the design phase.
Which recommendation should the Solution Architect make to alleviate the executive team's concerns during the build?

• A.Assure the executive team that the current project is at a fixed scope and there will not be any overrun on budget.
• B.Help the executive team develop a governance framework; and team to focus on those concerns throughout the build and track the budget.
• C.Promise the executive team that the project manager will always give comprehensive budget numbers every week and they will never overrun on budget.
• D.Help the executive team understand that they created their entire complete vision of the solution already and there is no chance anything new will come up during the build.

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Universal Containers (UC) needs to provide a portal for its customers to order spare parts for the equipment that has been sold to them. Spare parts orders are fulfilled in uC's ERP system and need to be integrated with the solution. Order status would need to be reflected in the solution. Additionally, m the future, UC wants this order integration scaled to additional applications. UC also needs customers to be able to schedule appointments for service for their equipment.
Which products should a Solution Architect recommend implementing to meet these requirements?

• A.B2B Commerce. Salesforce Field Service, Experience Cloud, and Meroku
• B.B2B Commerce, Salesforce Field Serv.ee, Experience Cloud, and Sales Cloud
• C.B2B Commerce, Service Cloud, Experience Cloud, and Salesforce Connect
• D.B2B Commerce. Salesforce Field Service, Experience Cloud, and MuleSoft

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GG3 has gone live with a B2B multi-cloud solution and plans to add more functionality over time. The company has a team of system administrators who each focus on a specific cloud and area of functionality. GG3 has decided to use an Org-Based deployment approach. It wants to protect the investment made and set the team up for success in the future.
What should a Solution Architect recommend as a best practice to put checks in place for decisions on changes moving forward?

• A.Engage Salesforce services to manage all governance and represent as the Steering Committee.
• B.Budget for a Governance and Monitoring structure that includes a communications plan and project methodology for the following year.
• C.Set up a Governance and Monitoring structure that includes a Steering Committee, a Center of Excellence, and a Data governance council.
• D.Engage a third-party company to manage all governance and represent as the Steering Committee.

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Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers haveopened the emails. There can be as little as 1,000 emails in a week or as many as 100,000 emails in a month, depending on the season.
Based on that criteria, which solution should the Solution Architect recommend to UC?

• A.Set up scheduled flows to handleemail sending and tracking.
• B.Recommend Marketing Cloud Account Engagement.
• C.Develop a custom solution using scheduled Apex to send emails.
• D.Recommend Marketing Cloud Personalization.

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