Auto Response rules work on which objects?

• A.Account and Cases
• B.Leads and Accounts
• C.Accounts and Opportunity
• D.Leads and Cases

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The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get
transferred to the appropriate service representative within 5 hours. VIP Customers have access to
support 24 hours a day.
How should this be configured?

• A.Business Hours.
• B.Assignment Rules.
• C.Escalation Rules
• D.Case Queues

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Which of the following is true if you remove the "Read" permission from a users profile for a standard object?

• A.Tabs of that object type will not be visible, Fields of that type will not be visible on other tabs, related lists of that type will not be visible on other tabs, search results will not return records of that type, report data for records of that type will not be available, merge fields of that type will not be available, and custom links of that type will not be visible
• B.Tabs of that object type will not be visible, Fields of that type will be visible on other tabs, related lists of that type will not be visible on other tabs, search results will not return records of that type, report data for records of that type will not be available, merge fields of that type will not be available, and custom links of that type will not be visible
• C.Tabs of that object type will be visible, Fields of that type will not be visible on other tabs, related lists of that type will be visible on other tabs, search results will not return records of that type, report data for records of that type will not be available, merge fields of that type will not be available, and custom links of that type will not be visible

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An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.
What should the administrator do to meet the deadline without increasing the budget?

• A.Train someone on the sales and marketing teams to build dashboards.
• B.Build the dashboards manually to meet the deadline.
• C.Hire a Consultant to build the custom dashboards.
• D.Check the AppExchange for prebuilt Solution that can be easily customized.

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An S-Control may be used in all of the following ways EXCEPT:

• A.Dashboard Component
• B.Custom Button
• C.Import Wizard
• D.Custom Link

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