Multiple Approvers have received your request for approving a discount that was invoked by the approval process? Approver A rejects your request. Approver B accepts your request after Approver A rejects it. Is your request approved or denied. (Assume you need only one person to approve out of all the approvers)

• A.Denied
• B.Approved
• C.Approval process is revoked
• D.Approval changes to pending stage due to conflict within approvers

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A Profile is a collection of settings and permissions that determine what the user can do with records they have access to and how they view those records.

• A.True
• B.False

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Northern Trail Outfitters has two different sales processes: one for business opportunities with
four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts
and picklist value options.
What should an administrator configure to meet these requirements?

• A.Public groups to limit record types and sales processes for opportunities.
• B.Separate record types and Sales processes for the different types of opportunities.
• C.Validation rules that ensure that users are entering accurate sales stage information.
• D.Different page layouts that control the picklist values for the opportunity types.

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Workflow rules never trigger on converted leads

• A.True
• B.False

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You can customize the Opportunity Stage History related list on an Opportunity Page Layout.

• A.True
• B.False

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