What is a capability of Territory management? Choose 2 answers

• A.Support for complex and frequently changed sales organization structures
• B.The ability to use opportunity criteria to expand a private sharing model
• C.The ability to use account criteria to expand a private sharing model
• D.Territory hierarchy replaces the role hierarchy for sharing

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what action is required before a change set can be deployed from a sandbox environment to a production environment? choose 2

• A.Configure the deployment connection in production to allow inbound changes.
• B.Install the force.com IDE and configure its settings to work with change sets.
• C.configure the deployment connection in the sandbox to allow inbound
  changes.
• D.create an outbound change set in the sandbox that includes the components to be moved

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Universal containers would like to ensure that when an opportunity stage is closed lost the reason is captured in a custom reason lost field before the record can be saved.
What is the recommended approach to meet this requirement?

• A.Create a page layout for closed lost opportunities and make reason lost a required field.
• B.Create a trigger that requires reason lost to be populated once the opportunity stage is closed lost.
• C.Create a validation rule that requires reason lost to be populated once the opportunity stage is closed lost.
• D.Create a workflow rule that fires on the closed lost stage and populates the reason lost field.

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Universal Containers wants to allow its customers to submit support requests across multiple channels.
In which two ways can this be accomplished with Salesforce?
Choose 2 answers

• A.Enable the Service Cloud Console app on the company's website.
• B.Enable Chatter Questions in the company's customer Community
• C.Expose the case feeds option on the company's website.
• D.Offer a Chat button on the company website.

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Sales reps end partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the Opportunity object is available to sales reps and is hidden from partners using Field Level Security.
Which two features should the administrator use to fulfil this request?
Choose 2 answers

• A.Permission Set
• B.Record Type
• C.Organization-wide Defaults
• D.Profiles

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