The administrator at Universal Containers needs to convert a lookup relationship to a master-detail relationship.
what should the administrator verify to ensure that the conversion is successful?

• A.The owner is the same for all related records
• B.No roll-up summaries exist on the lookup object.
• C.The lookup field in all records contains a value.
• D.The lookup field is required on the child object.

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Which of the following are current limitations of Salesforce Knowledge? (@Winter 18) Select 3

• A.You can define up to 50,000 articles in total.
• B.You can define up to 5 category groups with only 3 active at any time.
• C.You can define up to 5 category groups.
• D.You can have up to 100 groups in each category.
• E.You can have up to 100 categories in each group.

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Which features make repetitive actions in the Service Console quicker and easier for agents?
Select 3

• A.Macros
• B.Heuristic Logic
• C.Predictive text
• D.Quick Text
• E.Email Templates

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Developers at Universal Containers have created new custom objects and fields in a sandbox.
Records have also been created for these new objects. What should an administrator do to move these objects, fields , and records to a production environment ?

• A.Use the change sets to migrate both the metadata and the records.
• B.Use the change sets to migrate the new metadata and Data Loader to migrate the records.
• C.Use the Data Loader to Migrate all the new metadata and the related records.
• D.Use the Force.com IDE's built-in deployment wizard to migrate all changes.

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A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors.
What should the administrator do to troubleshoot the issue?

• A.Change the flow to run as System Context Without Sharing - Access All Data.
• B.Grant the user the Modify All permission to ensure they have full system access.
• C.Use the flow debug option and set the selection to Run as another user.
• D.Grant the user more data access by moving them higher in the role hierarchy.

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