Your company sells large mainframes that are delivered in one delivery but are paid for with several regular installments. What type of schedule should you set up? * (1 Point)

• A.Don't create any default schedule
• B.Default Revenue Schedule
• C.Default Quantity Schedule
• D.Default Revenue and Quantity Schedule

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How can SFB Industries ensure that incoming cases are routed to the correct department based on the "Type" field on Cases?

• A.Create a workflow rule to assign users the correct case
• B.Use Auto--response rules & Queues
• C.Use Assignment rules & Queues
• D.Enable case routing for agents

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Universal Container's support team needs to track service level agreements for customers. Today, they manually look up contracts by name when a customer calls. How can an administrator automate this process?

• A.Enable Case Feed and add a Contracts custom publisher to the Case Feed Layout
• B.Enable entitlements and add the tabs for entitlements and service contracts
• C.Create a private Chatter group for customers with high priority service level agreements
• D.Configure a workflow rule that sends an email alert of old cases to the support manager

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In Collaborative Forecasts, which permissions are required in order to upload quota data for all users? Choose 2. * (1 Point)

• A.View all Forecasts
• B.View all data.
• C.Customize Forecasts
• D.Manage all data
• E.Customize Quotas
• F.Manage Quotas

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Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.
What access docs the user need to be able to see the solar panel records?

• A.Read permission is required on both master records.
• B.Access permission Is not required on either master record.
• C.Create permission Is required on both master records.
• D.Read permission is required on at least are master record.

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