Universal Containers created and tested a new approval process in a developer sandbox. While the approval routings were correct, the approvers were NOT receiving the notification emails.
What could be the cause of this issue?

• A.Approvals can only be tested in a fail or partial data sandbox.
• B.The email relay is disabled in the sandbox.
• C.Email deliverability CANNOT be changed in a sandbox.
• D.The email address for the users in the sandbox are invalid.

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Suggest a feature that SFB Industries can enable to increase call deflection.

• A.Email--to--Case
• B.Click--to--dial
• C.Live Chat
• D.Public Knowledge Base

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AW Computing is conducting an audit and wants to understand how many objects have been shared as public externally.
which tool should the administrator use to quickly obtain this details?

• A.Object Manager
• B.Setup Audit Trail
• C.Security Health Check
• D.Session Security Settings

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An auto-response rule sends en email using Template when the field Case Source Is 'email' and Template when Case Source is blank. A Process Builder updates Case Source to 'email' when a case is created using Email-to-Case and to web' when a case Is created using Web-to-Case. Otherwise, Case Source Is blank.
What will occur when a case is created from an Incoming email?

• A.Case Source updates to 'email' and an email is sent out using Template2.
• B.An email is sent out using Template and then Case Source updates to email'.
• C.An email la sent out using Template and then Case Source updates to 'email'.
• D.Case Source updates to email and an email Is sent out using Template1.

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The VP of Finance wants to ensure that once an opportunity is closed, it cannot be modified by any user. How can an administrator meet this requirement?

• A.Create a workflow field update to update the IsClosed field to True if a closed opportunity is modified.
• B.Create an opportunity validation rule with the formula: PRIORVALUE( IsClosed ) = True.
• C.Set the Do Not Modify Closed Opportunity permission for all profiles.
• D.Set all fields to Read-Only on the standard Closed Opportunity page layout.

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