Cloud Kicks (CK) uses a custom object named GumShoe__c. GumShoe__c isthe child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. CK wants to easily generate new GumShow__c records from staff phones by using the Salesforce mobile app.
What should a consultant recommend to meet the requirements?

• A.Create a custom Process Builder process.
• B.Create a Lightning component for mobile.
• C.Create a custom hyperlink to a related list.
• D.Create a Quick Action

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Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts.
Which Salesforce product should the consultant recommend?

• A.Salesforce Service Cloud
• B.Salesforce native CTI Connector
• C.Salesforce High Velocity Sales
• D.Salesforce Sales Cloud

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A premier customer for Universal Containers needs access to confidential product roadmap information.
Which two steps should a sales representative take to securely send this information using content delivery? (Choose two.)

• A.Require the customer to enter a password to view the content.
• B.Require the recipient to log into Salesforce to access the content.
• C.Remove access to content after a specified date.
• D.Require the customer to enter a security token to download the content.

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At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assigned sales ops specialist and sales engineer have access to the correct Accounts. The organization wide defaults (OWO) for Contact are set to 'Controlled by Parent', Which solution should the consultant recommend to meet this requirement?

• A.Use Apex Managed Sharing to automatically share any new Contacts.
• B.Set up Account Teams with defaults for each sales rep.
• C.Change the Contact OWD to Private and create sharing rules to grant visibility.
• D.Add the Sharing button to the page layout so sales reps can share Contacts as needed.

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Northern Trail Outfitters sales representatives have to be certified to sell items in its Professional catalog. Which two ways should Salesforce be set up to prevent those who are NOT certified from adding these items to opportunities? Choose 2 answers

• A.Utilize a validation rule on opportunity products to prevent them from adding products marked as requiring certification if they are NOT certified
• B.Utilize a validation rule on products marked as requiring certification to prevent them from being added to an opportunity
• C.Utilize a separate price book for the products requiring certification and only share the price book to users who are certified
• D.Utilize a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified

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