Universal Containers plans to implement Crew Management to better support its clients.
Which area does the Consultant need to consider as part of the recommendation?

• A.A service resource can only be 2 member of 2 single Crew
• B.The Preferred Resource service objective is ignored for active Crew Members.
• C.Salesforce Field Service considers the Recommended Crew Size when assigning appointments.
• D.Capacity-based scheduling is supported for Service Crews.

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Universal Containers (UC) has enabled Salesforce Field
Service and installed the managed package. UC wants to
ensure that Technicians can update their own
appointments' status using the Dispatcher console Gantt
chart.
Which steps should the Consultant take to meet these
requirements?

• A.Create Permission Sets and assign the Salesforce Field Service Scheduling and Mobile Permission Sets to the Resource profile.
• B.Create Permission Sets and assign the Salesforce Field Service Admin Permission Set to Service Resources.
• C.Create Permission Sets and assign the Salesforce Field Service Resource Permission Set and Scheduling license to each Technician.
• D.Create Permission Sets and assign the Salesforce Field Service Mobile Permission Set to Service Resources.

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An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each required component so it can be tracked and priced separately. However, a few of the components are only on the company's Preferred Price Book while the others are on the U.S. Price Book.
Which solution should a Consultant recommend so the agent can meet this requirement?

• A.Create one Work Order for each Price Book and add Work Order Line Items to the appropriate Work Order based on its Price Book.
• B.Create one Work Order and add Work Order Line Items based on the Price Book selected on the Work Type.
• C.Create one Work Order and override the price on Work Order Line Items for products on the Preferred Price Book.
• D.Create one Work Order for each Price Book and use Work Types to assign the Price Book to each Work Order Line Item.

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Universal Containers Technicians frequently need to request more parts from another inventory location when stock runs low.
How can Universal Container Technicians achieve this for each product requested?

• A.Create a Product Request and a Product request line item.
• B.Create a Product Consumed and a Produc request line item.
• C.Create a Shipment and a Product request line item.
• D.Create a Work Order Line Item and a Product request line item.

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Universal Containers needs to send Technicians into the field to service containers. It takes two Technicians with specialized skills to complete the work at the same time.
How should a Consultant implement this requirement?

• A.Create a single Service Appointment.
• B.Create a work rule with two required skills.
• C.Create two Service Crews.
• D.Create a crew with two Technicians

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