Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups. The customer will call to schedule each visit.
How should a Consultant configure the Maintenance Plan to meet this requirement?

• A.Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.
• B.Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.
• C.Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders.
• D.Set Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders.

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Northern Trail Outfitters is adding Field Service Schedule Optimization to its Field Service implementation.
Which licensing will be required for the Field Service Schedule Optimization user?

• A.Salesforce License
• B.Dispatcher License
• C.Resource License
• D.Scheduling License

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The Org-Wide Default sharing for a Service Appointment is set to Private.
If the Service Appointment is cancelled, which users will have visibility to the record?

• A.Assigned Resources, Owner of Service Appointment and members of Service Territory
• B.Owner of Service Appointment and members of User Territory
• C.Owner of Service Appointment and members of Service Territory
• D.Assigned Resources, Owner of Service Appointment and members of User Territory

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Universal Containers operates in a highly regulated industry. Technicians must conduct quarterly inspections for all customers in their region. Each inspection should be completed within a single visit and include all installed assets on site.
Which two Maintenance Plan settings should the
Consultant recommend? Choose ? answers

• A.Service Appointment Generation Method = One Service Appointment per Work Order Line Item
• B.Work Order Generation Method = One Work Order per Asset
• C.Service Appointment Generation Method = One Service Appointment per Work Order
• D.Work Order Generation Method = One Work Order Line Item per Asset

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Universal Containers would like to engage Contractors and Customers directly in their Field Service Solution. Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers

• A.Customer Communities
• B.Partner Communities
• C.Chatter Customer Groups
• D.Customer Communities Plus
• E.Chatter Files Connect

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