Northern Trail outfitters (NTO) want to track the report on individual tasks completed, including part consumed and pricing details, as part of the work order completion process. NTO want to schedule one or multiple tasks to the different technician as needed How should the consultant meet the requirements utilizing the standard field service lightning data model?

• A.Create work order line item, each with its own child service appointment
• B.Create a custom object records, each with its own child service appointment
• C.Create a multiple service appointment, each with its own child task records
• D.Create a multiple service appointment each with its own child work order line item

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A technician needs to get replacement part for damaged inventory on them for an upcoming job.
To which object should the technician add a product request record?

• A.work types
• B.work order
• C.service appointment
• D.service report

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Service resources at universal container UC frequently work in more than one service territory the current scheduling policy looks only at primary territory while us still want to optimizer to use the service resource primary when scheduling, UC also wants the scheduling policy to look at the resources secondary services territory Which two scheduling policy changes should a consultant recommend?
Choose 2 answers

• A.Deselect working location primary on the working territories work rule
• B.Includes the match territory work rule
• C.Remove the match territory work rule
• D.Select working location enable primary on the working territories work rule

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Technicians earn certifications that must be renewed periodically to ensure their skills remain up to date.
How can these certifications be managed on the Resource?

• A.Add the Resource Skill and track certification using reminder.
• B.Add the Resource Skill and create Absence once expired.
• C.Add the Resource Skill and remove from the Service Territory once expired.
• D.Add the Resource Skill and set the End Date.

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Universal Containers is implementing Field Service Lightning in multiple European Countries, where pricing varies by product. Which two options should a Consultant recommend when considering the setup and configuration of Price Books?

• A.Utilize multiple country-specific Price Books.
• B.Utilize country-specific Price Book Entries.
• C.Utilize Standard Global Service Price Book Entries.
• D.Utilize the standard Salesforce Price Book.

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